Individual plans & direct specialist access, Australia-wide

Terms of Use

Last updated: January 21, 2025

These Terms of Use govern your access to and use of the services, website, and related tools provided by Luckyperkhouse (referred to as "we", "us", or "our"). By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By registering an account, accessing our platform, or using any part of our services, you confirm that you have read, understood, and agree to these Terms of Use. These terms form a legally binding agreement between you and Luckyperkhouse.

We reserve the right to update or modify these terms at any time. Continued use of the services after changes are posted constitutes your acceptance of the revised terms.

2. Eligibility

You must be at least 18 years of age to use our services. By agreeing to these terms, you represent and warrant that:

  • You are at least 18 years old;
  • You have the legal capacity to enter into a binding agreement;
  • Your use of the services does not violate any applicable laws or regulations.

3. Description of Services

Luckyperkhouse provides personalised online services including individual work plans, direct interaction with specialists, and flexible service delivery adapted to client needs. The specific scope of services is described on the relevant service pages and in any agreements entered into between you and us.

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice where practicable.

4. User Accounts

4.1 Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if we determine that you have violated these terms or engaged in conduct that is harmful to other users, us, or third parties.

5. Acceptable Use

You agree to use our services only for lawful purposes and in a manner consistent with these terms. You must not:

  • Use the services to transmit unlawful, harmful, defamatory, or fraudulent content;
  • Attempt to gain unauthorised access to any part of the platform or its underlying systems;
  • Interfere with or disrupt the integrity or performance of the services;
  • Use automated tools, bots, or scrapers to extract data from the platform without our prior written consent;
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • Engage in any activity that violates the rights of others, including intellectual property rights.

6. Intellectual Property

All content, materials, and intellectual property on the Luckyperkhouse platform — including but not limited to text, graphics, logos, software, and service methodologies — are owned by or licensed to us. Nothing in these terms grants you any ownership rights in our intellectual property.

You may not reproduce, distribute, modify, or create derivative works from any part of our platform without our prior written permission.

7. User-Generated Content

If you submit, upload, or share any content through our services, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, and display that content solely for the purpose of providing and improving our services.

You represent that you have all necessary rights to the content you submit and that it does not infringe the rights of any third party.

8. Payments and Billing

8.1 Fees

Certain services may require payment. All applicable fees will be disclosed prior to purchase. You agree to pay all fees associated with the services you select.

8.2 Refunds

Refund eligibility is determined on a case-by-case basis in accordance with our service agreements and applicable consumer protection obligations. Please contact us directly to discuss any concerns regarding billing or refunds.

8.3 Changes to Pricing

We reserve the right to change our pricing at any time. Where pricing changes affect existing arrangements, we will provide reasonable advance notice.

9. Third-Party Services and Links

Our platform may contain links to or integrations with third-party websites or services. These are provided for convenience only. We do not endorse and are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

11. Disclaimers

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, or free of harmful components.

We do not guarantee specific outcomes or results from the use of our services. Individual results may vary based on a range of factors outside our control.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Luckyperkhouse and its personnel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services.

Our total liability for any claim arising from these terms or your use of the services shall not exceed the amount you paid to us in the three months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Luckyperkhouse and its personnel from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of the services, your violation of these terms, or your infringement of any third-party rights.

14. Termination

Either party may terminate the service relationship at any time. Upon termination, your right to access and use the services will cease. Provisions of these terms that by their nature should survive termination will remain in effect, including intellectual property rights, disclaimers, and limitations of liability.

15. Governing Terms

These Terms of Use represent the entire agreement between you and Luckyperkhouse regarding your use of the services and supersede any prior agreements or understandings. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Company: Luckyperkhouse
  • Address: 7 Chestnut Rd, Port Macquarie NSW 2444, Australia
  • Email: info@luckyperkhouse.com
  • Phone: +61 7 3050 0939